PROBLEMS:
1. Modem is not synchronizing.
2. Modem is synchronizing but there is no connection.
3. Application freezes while packages/drivers installation.
4. After system update modem is not synchronizing.
5. Modem is synchronizied, connection is established but I can’t browse websites.



1. Modem is not synchronizing.
If your modem is ZXDSL 852 (three LEDs) or Sagem Fast 800 E4 (you can check this at te bottom of the modem) open terminal: In GNOME , go to the Applications/Accessories/Terminal position. In KDE go to the K Menu/System/Terminal Console position. Now perform commands one by one (write or copy them from here and paste into the terminal's window. Next, apply by pressing the Enter key):

dpkg -s build-essential|grep Status
dpkg -s linux-headers-`uname -r`|grep Status


take care of what the commands give back, if it is something different than “Status: install ok installed”, you need to insert your system's Installation CD into the drive and perform the following commands in terminal:

sudo apt-cdrom add


If the running command shows a few lines message, you have to press the Enter key again.
And the last command to execute:

sudo apt-get install build-essential

If you see the “Do you want to continue [Y/n]” message, you should press the Y key and then confirm it by pressing the Enter key. Having done this, you have to run UbuDSL and yhen configure the connection.

ATTENTION: If a command starts with sudo, after its confirmation you have to enter your password, which is invisible while typing.


2. Modem is synchronizing but there is no connection.
In this case you have to try to unplug the modem, wait a few seconds, plug the modem in and wait to modem synchronize. Then try to connect. If it still doesn’t work, please generate log and send it at ubudsl(at)gmail(dot)com with problem description.


3. Application freezes while packages/drivers installation.
In this case you have to manually install the required packages, see the first point.


4. After system update modem is not synchronizing.
Solution is being constructed.


5. Modem is synchronizied,connection is established but I can’t browse websites.
a) Probably this is a fault of the DNS servers. Try to use OpenDNS servers:

     Open terminal (if you don’t know how, see the first point) and perform those commands:

     sudo rm -rf /etc/resolv.conf
     sudo /opt/ubudsl/ubudsl --set-opendns


b) If you use Ubuntu and your browser is Firefox, the web browser may be run in the offline mode. To switch to the online mode, simply uncheck the Work Offline position in the File menu.

If you have a problem that is not described here, write about it at ubudsl(at)gmail(dot)com